Refund policy

REM Sleep Tape — Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be unopened, unused and in its original packaging. As a personal care product, we are unable to accept returns on opened or used items for hygiene reasons.

How to start a return Contact us at help@remsleeptape.com with your order number and reason for return. We will respond within 2 business days with instructions. Items sent back without first contacting us will not be accepted.

Return address Once your return is approved we will provide you with the return address. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Damages and issues Please inspect your order on arrival. If your item is defective, damaged or incorrect, contact us immediately at help@remsleeptape.com and we will make it right.

Non-returnable items We cannot accept returns on opened or used mouth tape for hygiene reasons. Sale items and gift cards are also non-returnable.

Refunds Once we receive and inspect your return we will notify you of approval. If approved, your refund will be processed to your original payment method within 10 business days.

Contact For any questions email help@remsleeptape.com